Privacy Policy

Privacy Policy
PropVision AI Ltd

 
This Privacy Policy explains how PropVision AI Ltd (“we”, “us”, “our”) collects, uses, stores and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 
1. Data Controller
PropVision AI Ltd
Company No. 16915439
Registered in England and Wales
Contact: hello@propvisionai.co.uk
 
2. Lawful Basis for Processing
We process personal data on the basis of:
• Performance of a contract
• Legitimate business interests
• Legal and regulatory obligations
 
3. Data We Collect
We may collect and process:
• Client contact details
• Property information
• Booking and billing information
• Technical data from website use
• Correspondence records
 
4. How We Use Data
Data is used to:
• Provide property photography and virtual tour services
• Communicate regarding bookings and delivery
• Process payments
• Maintain records for legal, accounting and insurance purposes
 
5. Data Sharing
We may share data with:
• Payment processors
• Cloud hosting and storage providers
• Professional advisers
• Legal and regulatory authorities when required by law
 
6. Data Security
Appropriate technical and organisational measures are implemented to protect data from unauthorised access, loss or misuse.
 
7. Data Retention
Data is retained only for as long as necessary for contractual, legal and operational purposes.
 
8. Your Rights
You have the right to:
• Access your data
• Request correction or deletion
• Object to processing
• Request data portability
• Lodge a complaint with the ICO
 
9. International Transfers
Where data is processed outside the UK, appropriate safeguards are in place.
 
10. Marketing
We do not engage in unsolicited marketing. Communications are limited to service-related purposes unless consent is given.
 
11. Changes
This policy may be updated from time to time. The current version will always be available on our website.